Privacy Policy

At Sellio, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform and services.

1. Information We Collect

We may collect the following types of information:

  • Account Information: Name, email address, phone number, and login credentials.
  • Order Information: Delivery address, payment method (except sensitive payment details handled by third-party gateways), and purchase history.
  • Device & Usage Data: IP address, browser type, and interaction with our platform.
  • Cookies: Currently, we only store login tokens. In the future, cookies may be used to track shopping behavior and improve your experience. These cookies will not contain personal data.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Communicate with you regarding your account, orders, and support requests.
  • Improve our platform and enhance customer experience.
  • Detect and prevent fraud, unauthorized access, or misuse of our platform.

3. Sharing of Information

We do not sell or rent your personal data. However, we may share necessary information with:

  • Vendors/Sellers: To process and deliver your orders.
  • Service Providers: Such as logistics partners, payment gateways, and IT support providers.
  • Legal Authorities: When required to comply with legal obligations or enforce our policies.

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration. However, no system is completely secure, and we cannot guarantee absolute protection.

6. Your Rights

You have the right to:

  • Access and review your personal data.
  • Request corrections to inaccurate or outdated information.
  • Request deletion of your data, subject to applicable legal requirements.
  • Opt out of marketing communications.

7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@sellio.in.