Terms of Use

Welcome to Sellio. By accessing and using our platform, you agree to comply with the following Terms of Use. If you do not agree, you may not use our services.

1. Role as an Aggregator

Sellio is an e-commerce aggregator providing a platform-as-a-service for sellers, vendors, and service providers to sell online. We are not the seller, supplier, or manufacturer of the products listed on our platform. All sales, returns, warranties, and liabilities rest solely with the respective sellers or service providers.

2. User Responsibilities

  • You agree to provide accurate and complete information while using the platform.
  • You are responsible for maintaining the confidentiality of your login credentials.
  • You must not misuse the platform for fraudulent, illegal, or harmful activities.

3. Seller Responsibilities

All sellers on our platform are independent entities and are responsible for:

  • The quality, safety, and legality of their products or services.
  • Adherence to applicable consumer laws and return/refund policies.
  • Order fulfillment, shipping, and after-sales support.

4. Payments

Payments are processed via third-party gateways or seller-managed systems. We are not responsible for delays, failures, or disputes related to payments. Refunds, if applicable, are handled as per the seller’s return and refund policy.

5. Returns & Refunds

Since we are only a platform operator, returns and refunds are subject to the policies of the respective sellers or suppliers. We are not liable for acceptance, rejection, or delay in processing any return or refund request.

6. Prohibited Uses

  • Using the platform for unlawful purposes.
  • Attempting to breach or hack the security of our platform.
  • Posting or transmitting false, misleading, or harmful content.

7. Limitation of Liability

We are not liable for any loss, damage, fraud, product defects, delays in delivery, or disputes between users and sellers. Your use of the platform is at your own risk.

8. Intellectual Property

All platform content, design, logos, and software are owned or licensed by Sellio. Unauthorized use, copying, or distribution is strictly prohibited.

9. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of India/Uttar Pradesh. Any disputes shall be subject to the exclusive jurisdiction of the courts in Varanasi, Uttar Pradesh, India.

10. Contact Us

If you have any questions about these Terms of Use, please contact us at support@sellio.in.